Please take some time to familiarize yourself with our privacy practices, and let us know if you have any questions.
its affiliates (hereinafter referred to as "Sidus", "we" or "us") collect, use, disclose, process,
and protect the information you provide to us through the Sidus Link app when using our
products or services. If we ask you to provide certain information in order to verify your
identity when using Sidus Link products or services, we will use this information in strict
In order to provide our services to you we will ask you for personal information that is
necessary for us to successfully provide those services. If you do not provide us with this
personal information, we may not be able to provide our products or services to you.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
Providing, processing, maintaining, improving, and developing our goods and/or services to
you, and services provided through your device or by Sidus Link.
Communication with you about your device, service, or any general queries, such as updates, device firmware/software updates, customer support, related information, and notices)
Conducting marketing related activities, such as providing marketing and promotional materials and updates. For more information on marketing and promotional activities, please refer to the Direct Marketing section below.
Analyzing and developing statistical on use of our products and services to better improve our products and services.
Storing and maintaining about you for our business operations or legal obligations.
Providing local services without communicating with our servers.
Here are more details on how we use your information (which may include personal information): Setting up your Sidus Account. Personal information collected when creating a Sidus Account on our web sites or through our App on mobile devices is used for creating the personal Sidus Account and profile page for the user.
Providing location-based services. When using Sidus Link and accessing Sidus Link devices, we may use information about your location to determine the time zone of the device. This will ensure that the device accurately displays the correct time and login service area. It will also optimize user experience by providing services such as advance activation of the corresponding device at a time set by the user. You can turn off this feature at any time by going to device settings or by discontinuing your use of this application.
Accessing devices. The authenticity of devices that are operated through the app must be verified. We therefore need to confirm the legal identity of the device by consulting the factory MAC and DID information. We also need to analyze the device's IP and network signal in order to determine the optimal network connection method. This will ensure the stability of the device network.
Display of device status. This allows you to view the status of the device remotely that you can check at any time whether or not the device is running.
Verification of user identity. Sidus Link uses EVC to verify user identities and ensure that hackers or other unverified persons are unable to log in.
Collecting user feedback. The feedback you choose to provide is extremely valuable, as it helps us improve the services provided by Sidus Link. In order to track your feedback, Sidus Link may use the personal information you provide to contact you and to keep records.
Sending notifications. We may occasionally use your personal information to send important notifications, for example, notifications about the status of device malfunctions; your customized device push notifications (which depend on what additional equipment you have purchased); and changes to our terms, conditions, and policies.
We may use your name, email address, or Sidus account to provide you relating to goods and services of Sidus companies and our business partners which offer network, mobile applications and cloud products and services. We will only so use your personal data after we obtain your prior explicit consent and involve a clear affirmative action we have obtained your consent or indication of no objection in accordance with local data protection laws, which may require separate explicit consent. You have the right to opt out of our proposed use of your personal data for direct marketing. If you no longer wish to receive certain types of email communications you may opt-out by following the unsubscribe link located at the bottom of each communication. We will not transfer your personal data to our business partners for use by our business partners in direct marketing.
We do not sell any personal information to third parties.
We may disclose your personal information to third parties (as defined below) in order to provide products or services that you have requested.
We may disclose information to the third-party service providers and affiliates listed at the end of the section. In any of the various situations described at the end of the section, you can rest assured that Sidus will only share the personal information in accordance with your consent. Your consent to Sidus will engage sub-processors for the processing of your personal information. Please understand that if, in any of the situations described below, Sidus shares your information with a third-party service provider, Sidus will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Sidus will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your jurisdiction.
In order to operate successfully and provide you with the full functionality of our products and services, We may disclose your personal information to other Sidus affiliated companies(these may include communications, social media, technology, or cloud services) or our third-party service providers (our mailing centers, delivery services providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, and agents representing Sidus) affiliated companies and/or other third parties. Such third-party service providers may process your personal information on Sidus's behalf or for one or more of the purposes listed above. When using certain mobile applications on our devices, we may share your IP address with third parties in order to provide you with some of the services you requested. If you would no longer wish to allow us to share this information, please contact us by sending an email to firstname.lastname@example.org .
Sidus works with a group of very forward-thinking companies. Together, they form the Sidus Ecosystem. Sidus may disclose your personal information to Sidus Ecosystem companies in order to provide you with and make improvements to a range of exciting products and services (including software and hardware). Some of these products and services will be under the Sidus, Aputure, Sidus Link brand, while other products may use their own brand. Sidus Ecosystem companies may share data with Sidus related to Sidus, Aputure, Sidus Link brand products and services in order to provide software and hardware services, create better functionality, and provide a better user experience. Sidus will take appropriate organizational and technical measures to ensure the security of personal data during the process of sharing of information, including but not limited to encryption of your personal data. If Sidus is involved in the merger, acquisition, or sale of all or part of its assets, we will notify you of any change to the ownership of, use of, or any of the choices you have regarding your personal information by email and/or by posting a notice on our website.
Sidus may disclose your personal information to others without further consent when required under applicable law.
We may share anonymized information in aggregate form with third parties (such as
advertisers on our website) for commercial purposes. We may share trends in common
usage of our services, for example, the number of customers in a particular group who
purchase certain products or engage in certain transactions.
For the avoidance of doubt, Sidus may collect, use, or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws (to, for example, comply with a subpoena). We may also disclose your information without your consent if we believe in good faith that it must be disclosed in order to protect our rights, your safety, or the safety of others; investigate fraud; or respond to government requests.
We are committed to keeping your personal information secure. In order to prevent
unauthorized access, disclosure, or other similar risks, we have put in place reasonable
physical, electronic, and managerial procedures to protect the information We collect from
you during your use of the Sidus Link app. We will take all appropriate measures to protect
your personal information.
For example, when you access your Sidus account, you can choose to use our two-step verification program for better security. When you send information to our home server from your Sidus Link device or receive information through the same channel, we make sure that it is encrypted using a number of protocols including Secure Sockets Layer (SSL).
All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee that your personal information is always protected by the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you by accessing this information will be held under strict contractual confidentiality obligationsand may be disciplined or terminated if they fail to meet such obligations. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review our information collection, storage, and processing practices, including physical security measures taken in order to prevent any unauthorized access and use.
We will take all practicable steps to protect your personal information. You should, however, be aware that the use of the Internet is not entirely secure, and for this reason. Because of this, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
Your assistance will help us better protect your personal information.
We retain information we collect about you as long as it is still needed for the purposes we obtained it or as long as it is needed to comply with applicable legal requirements or permissions. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Sidus even if the further processing is incompatible with original purposes.
Our application may need to access certain features on your device, for example, Wi-Fi network status. This information is necessary for these applications to be able to run on your device and for you to be able to interact with them. You can close the application on your device at any time, or you can contact us at email@example.com to revoke your consent.
Sidus knows that everyone has different concerns about privacy. Therefore, We have provided some examples of the various ways in which Sidus allows you to restrict the collection, use, disclosure, and processing of your personal information, in addition to ways in which you can control your privacy settings:
To the extent that we need to transfer personal information outside your jurisdiction,
whether it is transferred to our affiliates (these may include communications, social media,
technology, or cloud services) or to third-party service providers, we shall do so in
accordance with the applicable laws. In particular, in order to ensure that all such transfers
comply with applicable local data protection law, we will implement appropriate security
safeguards. You will have the right to be informed of the appropriate safeguards taken by
Sidus for this transfer of your personal information.
Whenever Sidus shares personal data originating in the EEA with a third party which may or may not be a Sidus entity outside the EEA, we will do so on the basis of EU standard contractual clauses or any other safeguards provided for in the GDPR.
If you choose to use other third-party services available for this product or service (such as Amazon Alexa, Google Assistant, etc.), those third parties may be able to read information about you, information about you may also be transferred to a third-party server outside of your jurisdiction, and you agree to this kind of transfer.
Products and services may include third party products and services, as well as links to
third-party websites. When you use these products or services, they may also collect your
information. Because of this, we strongly urge you to spend time reading the privacy
policies of these third parties, just as you have read ours. We do not take any responsibility
for the way in which third parties use the personal information they collect from you, nor do
websites whose links can be accessed through our services.
questions regarding Sidus's collection, use, or disclosure of your personal information,
please contact our Data Protection Officer at the address listed below and mention that
Sidus Link Inc.
2F, Building 21, Longjun Industrial Park
Road Hepingxi, Longhua, Shenzhen